Resident Portal

Our Values

We believe our values drive everything, including economic value. At Ascentia, we believe there is no other way to do business. Values are meaningful only to the extent they translate into action. Ascentia has adopted the following behaviors as a means of living our values:

Abundance minded

Abundance Minded

  • Understanding the needs of those we serve
  • See obstacles as opportunities
  • Take responsibility for solving conflicts
  • Provide continuous personal development opportunities
  • Embrace endings to experience new beginnings

Excellence

Excellence

  • Expect the best
  • Commit to continuous growth
  • Strive to surpass customer expectations

honor

Honor

  • Be an active listener
  • Invest in the potential of others
  • Preserve and enhance the dignity of others
  • Encourage healthy home/work balance
  • Recognize and celebrate the success of others

innovation

Innovation

  • Seek to understand the current reality
  • Take calculated risks
  • Courageously pursue creative solutions
  • Learn from mistakes and share the lessons
  • Listen to new ideas

stewardship

Stewardship

  • Communicate clearly for success
  • Improve the value of our assets
  • Look for ways to reduce unnecessary risk
  • Plan your work and work your plan
  • Act with an appropriate sense of urgency

integrity

Integrity

  • Walk the talk consistently
  • Seek and listen to the truth
  • Be willing to have the hard conversations
  • Do what is aligned with our values

What Our Clients Have to Say

I came across Pine Village while looking around the Fayetteville area. I saw the new homes and the virtual tour and was super impressed. The application process was flawless, Catherine (the customer service specialist) was so sweet and helpful at the office!  I love how close it is to stores but you wouldn’t even tell because of the location. I also REALLY appreciate the pet policy. I am in one of the new units and it’s awesome. My kids really like it, too. All in all, I would give the whole experience I had with the community a 10/10. Thank you!

Stephanie N.
Pine Village

Everything was online. But let me tell you how it was, it was outstanding. The customer service specialist, Jackie, did an amazing job. From the first contact I had with her, she was very responsive, answered my questions. We did the whole thing online because of Covid. I haven’t even met the management in person, but they walked me through the process step by step. I am also a manager, and I want to bring some of their management techniques to what I do. I am very appreciative of Regency Village.

Laura V.
Regency Village

The move-in process went really smoothly and the overall experience was better than the other places we went to previously when we were looking for a place to live. The office staff was awesome! Ceci was awesome! She gave us all the info we needed, knew what she was doing. Honestly, we moved in because we liked how the home looked and because of her hospitality on the very first day we came by to check out the mobile homes. On a scale of 1-10 it would be a 10.

Julian W.
Country Oaks